As someone who used to work for an insurance company and trained insurance adjusters, if they are making you feel good and warm the odds are that you wont go out and get someone who is going to protect your rights like a personal injury lawyer. It is their job to get you to trust them so when they make you an offer on your case you are more apt to accept it.
The insurance company makes money by collecting premiums from people like you and me, then when it comes time for paying claims they want to pay nothi